Order Dispatch

Dispatch time:

  • Plant orders placed until Saturday 23:59 are sent out on Monday or Tuesday (in case of too many orders for one day’s work). First priority goes for live plant orders with long(er) distance travel (if any), followed by all other destinations. Short distance shipments (to NL, BE and DE) might also get sent on Tuesday and/or Wednesday.
  • New plant orders placed on Sunday (until 23:59) will be shipped on Tuesday or Wednesday. Sunday orders have no guarantee to be included in Monday's shipment but it may happen if time allows it.
  • All other non-plant orders are treated as Priority #2 orders and may get shipped on Tuesday and Wednesday.

Delays and changes:

  • I will do what is the safest for your plants, and I might postpone the shipment if I am aware of actual shipment delays (due to strikes, holidays etc.) or unsuitable weather conditions. 
    You will be informed about such decisions.
  • I might ship your order using other shipping method than you have selected. This would only be done if this would benefit your plants (better service or shorter delivery time).
  • Please be understanding in case of a dispatch delay as I am running this business alone and might not be able to pack all orders at once. Thank you!

Delivery & Pickup Options

There are several ways to receive your order:

Standard Shipping

Pair text with an image to focus on your chosen product, collection, or blogStandard shipments are done by DPD, DHL and UPS. These options might vary per country as not all services are available everywhere. If multiple options are given, you can choose your preferred service. 

For non-EU destinations (for example, US and Turkey) orders may be shipped by PostNL if there are no other services available. 

Please see the table below for the estimated delivery times. This may vary per service, and may take longer in case of holidays. post. Add details on availability, style, or even provide a review.

Express Shipping

Currently I offer express shipping by UPS Express. Estimated delivery time is 1-2 days in most cases. To further destinations it can take around 3-4 days.

Not all countries might have this option displayed. If you would like to use Express Shipping, please send me an email.

Please note: For UPS, shipping cost depends mainly on the physical box size which is tricky to estimate up front. This means that the final shipping fee might differ. You will be informed about such cases.


Order pickup is possible at the SMUKHI physical location in Geleen. Orders are usually ready for pickup within 24 hours. You will receive an e-mail once the order is ready for pickup.

If you prefer, order can also be picked up in Sittard. If so, please add a note to your order with this request.

Address for pickups: 
Kampstraat 80B, 6163HG Geleen (Limburg, NL)

Please ring at the door (first top button).